Tickets

General Admission (April 25, 26, 27, 28, May 2, 3, 4, 5)

Regularly priced, single-day tickets to Jazz Fest are on sale by specific weekend, with each ticket valid for a single day’s attendance.

General admission tickets include access to all performances on day of use, as well as the wide variety of food and beverages available for purchase, art exhibits, crafts booths, and much more.

1st Weekend Single-Day Tickets (April 25, 26, 27 & 28)
Early-Bird Advanced Ticket: $70 through February 1
Advance ticket: $75 through April 24
Gate Price: $85
(each ticket valid for any single day of the weekend)
Child's ticket: $5 (available at the gate only, ages 2 – 10, adult must be present with child)

2nd Weekend Single-Day Tickets (May 2, 3, 4 & 5)
Early-Bird Advanced Ticket: $70 through February 1
Advance ticket: $75 through May 1
Gate Price: $85
(each ticket valid for any single day of the weekend other than May 2)
Child's ticket: $5 (available at the gate only, ages 2 – 10, adult must be present with child)

Tickets On Sale Now Through Ticketmaster

Locals Thursday Discount (April 25 & May 2)
Gate Price: $50
Purchases can be made at the gate on Thursday, April 25 and May 2 only.
Open to Louisiana residents with valid identification
Up to two admissions per resident

Tickets are available at www.nojazzfest.com and www.ticketmaster.com..  Tickets can be purchased in person at the Smoothie King Center Box Office.  All general admission Jazz Fest tickets are subject to additional service fees and handling charges.

Thursday, May 2 Tickets

Thursday, May 2 General Admission Tickets

WIDESPREAD PANIC Added to May 2 Jazz Fest Lineup.
Fleetwood Mac Unable to Appear Due to Stevie Nicks Illness

Due to the illness of Stevie Nicks, Fleetwood Mac has postponed four upcoming North American tour dates and their performance at Jazz Fest on May 2.

Mick Fleetwood said, "We are having more fun than ever on this current tour, but as we all know, touring life comes with its challenges. The flu has sidelined Stevie for a couple of weeks but she is on the mend and we look forward to getting back out on the road. We so apologize to the fans, but we are working on rescheduling."

Jazz Fest wishes Stevie Nicks a speedy recovery and hopes to see her and the band at the Festival next year.

Ticketholders for May 2 will receive a notice from Ticketmaster to exercise their option to use their tickets on any day of the second weekend of Jazz Fest or to receive a full refund.

Admission for May 2 at Jazz Fest will no longer be day-specific. Second weekend general admission tickets will now be valid for any one day of the weekend, including May 2. General admission tickets to either weekend are only $75 through the day prior to each weekend. May 2 will now also become a second Locals Thursday (along with April 25). For both Thursdays, tickets will be only $50 dollars at the gate for Louisiana residents who present valid identification, up to two admissions per resident. Children's tickets (ages 2 - 10) are only $5 and will now be available on every Festival day (at the gate only).

Tickets On Sale Now Through Ticketmaster

Big Chief VIP Experience

BIG CHIEF VIP EXPERIENCE

The Big Chief VIP Experience is the most luxurious way to enjoy the New Orleans Jazz & Heritage Festival.  A limited number of tickets are sold (first-come, first-served).  The Big Chief VIP Experience often sells out - patrons are encouraged to purchase early! Each ticket includes the following:

  • Big Chief tickets are sold as full weekend packages and include admission for each day of the weekend
  • Re-entry is permitted at pedestrian gates with Big Chief tickets
  • Access to Big Chief Viewing Stands: Big Chief guests have access to raised and covered private viewing areas at Acura, Gentilly and Congo Square stages as well as front-of-house bleachers at the Jazz Tent and Blues Tent
  • Private beverage stands (with beer, wine, water, and soft drinks for purchase) and restrooms at the Acura and Gentilly stage viewing areas
  • Access to an indoor, air conditioned Big Chief Hospitality Lounge with full service cash bar, complimentary light refreshments and snacks and restrooms
  • On-site parking is available for purchase with a limited number of Big Chief packages
  • Big Chief patrons can choose to purchase VIP shuttle tickets for easy travel to and from the Festival.  The VIP Shuttle will pick up and drop off from downtown New Orleans and allows for special entry into the Fair Grounds.  Quantities are limited, so please purchase VIP shuttle tickets before they sell out
  • Souvenir laminated ticket
  • Express VIP entrances at Gentilly and Sauvage pedestrian gates
  • A Jazz Fest Program Guide

1st Weekend (April 25, 26, 27 & 28)
NO LONGER AVAILABLE
Daily on-site parking can be added for $300 per pass.
VIP shuttle tickets can be added for $165 per pass.

 

2nd Weekend (May 2, 3, 4 & 5)
$1,500
Daily on-site parking can be added for $300 per pass.
VIP shuttle tickets can be added for $165 per pass.

Tickets On Sale Now Through Ticketmaster

VIP ticket packages are inclusive of all service charges.  Only a $20 shipping fee will be assessed in addition to the listed price.


A Big Chief ticket is required for all children over the age of 2 to access the Big Chief viewing areas.
The Festival offers a layaway opportunity for all VIP purchases.
Big Chief VIP tickets will be mailed in early April.

Grand Marshal VIP Pass

GRAND MARSHAL VIP PASS

The Grand Marshal VIP pass allows exclusive access to a standing-room only section at the front of the Festival’s three largest stages:  the Acura Stage, the Gentilly Stage and the Congo Square Stage.  A limited number of Grand Marshal tickets are sold (first-come, first-served).  Grand Marshal VIP often sells out - patrons are encouraged to purchase early! Each ticket includes the following:

  • Grand Marshal tickets are sold as full weekend packages and include admission for each day of the weekend
  • Re-entry is permitted at pedestrian gates with Grand Marshal tickets
  • Access to Grand Marshal VIP STANDING ROOM ONLY viewing areas:  Grand Marshal guests have access to up front, golden circle private viewing areas at the Acura, Gentilly and Congo Square stages
  • Private restrooms near the Acura stage viewing area reserved for Grand Marshal guests
  • Access to the Grand Marshal Hospitality Tent where guests can cool off in the shade with beverages for purchase, complimentary snacks and restrooms
  • On-site parking is available for purchase with a limited number of Grand Marshal packages
  • Grand Marshal patrons can choose to purchase VIP shuttle tickets for easy travel to and from the Festival.  The VIP Shuttle will pick up and drop off from downtown New Orleans and allows for special entry into the Fair Grounds.  Quantities are limited, so please purchase VIP shuttle tickets before they sell out
  • Souvenir laminated ticket
  • Express VIP entrances at Gentilly and Sauvage pedestrian gates

1st Weekend (April 25, 26, 27 & 28)
$1,350
Daily on-site parking can be added for $300 per pass.
VIP shuttle tickets can be added for $165 per pass.

Tickets On Sale Now Through Ticketmaster

2nd Weekend (May 2, 3, 4 & 5)
$1,350
Daily on-site parking can be added for $300 per pass.
VIP shuttle tickets can be added for $165 per pass.

 VIP ticket packages are inclusive of all service charges.  Only a $20 shipping fee will be assessed in addition to the listed prices.

Note:  Grand Marshal VIP ticketholders are part of an exclusive, up-close, standing-room only club of Festivalgoers.  The stage-area pass does not allow the holder to camp out or to reserve space in the special viewing areas, all of which are chair-free zones.  A festive flow of Grand Marshal patrons between performances throughout the day is part of the ethos of this priceless Jazz Fest experience.  In addition, during some music sets, photography may be restricted by the artist on stage. At those times, cameras, other than simple point-and-shoot and cell phone cameras, will have to be put away. On occasion, photography may be prohibited entirely.

A Grand Marshal ticket is required for all children over the age of 2 to access the Grand Marshal viewing areas.
The Festival offers a layaway opportunity for all VIP purchases.
Grand Marshal VIP tickets will be mailed in early April.

Krewe of Jazz Fest VIP Pass

KREWE OF JAZZ FEST VIP PASS

Jazz Fest attendees have the opportunity to view all the action at the Acura Stage in an exclusive covered viewing area.  A limited number of tickets are sold (first come, first served). Krewe of Jazz Fest VIP often sells out - patrons are encouraged to purchase early! Each ticket includes the following:

  • Krewe of Jazz Fest tickets are sold as full weekend packages and include admission for each day of the weekend
  • Re-entry is permitted at pedestrian gates with Krewe of Jazz Fest tickets
  • Access to Krewe of Jazz Fest viewing area at the Acura Stage:  Krewe of Jazz Fest guests have access to a raised and covered viewing stand at the Acura Stage.
  • Private beverage stands (with beer, wine, water and soft drinks for purchase) and restrooms at the viewing area
  • On-site parking is available for purchase with a limited number of Krewe of Jazz Fest packages
  • Krewe of Jazz Fest patrons can choose to purchase VIP shuttle tickets for easy travel to and from the Festival.  The VIP Shuttle will pick up and drop off from downtown New Orleans and allows for special entry into the Fair Grounds.  Quantities are limited, so please purchase VIP shuttle tickets before they sell out
  • Souvenir laminated ticket
  • Express VIP entrances at Gentilly and Sauvage pedestrian gates

1st Weekend (April 25, 26, 27 & 28)
NO LONGER AVAILABLE
Daily on-site parking can be added for $300 per pass.
VIP shuttle tickets can be added for $165 per pass.

2nd Weekend (May 2, 3, 4 & 5)
$750
Daily on-site parking can be added for $300 per pass.
VIP shuttle tickets can be added for $165 per pass.

Tickets On Sale Now Through Ticketmaster

VIP ticket packages are inclusive of all service charges.  Only a $20 shipping fee will be assessed in addition to the listed prices.

A Krewe of Jazz Fest ticket is required for all children over the age of 2 to access the Krewe of Jazz Fest viewing area.
The Festival offers a layaway opportunity for all VIP purchases.
Krewe of Jazz Fest VIP tickets will be mailed in early April.

VIP Comparison Chart

Travel Packages

Travel packages bundle festival tickets with local lodging and shuttle transportation for weekend one or weekend two. Packages are available with 3 and 4-night accommodations right now, via CID Entertainment.

https://www.cidentertainment.com/events/new-orleans-jazz-heritage-fest/?utm_source=partner_referral&utm_medium=website&utm_campaign=jazz_fest_2019

General Refund Information for May 2 (Rolling Stones)

General Refund Information for May 2 (Rolling Stones)

•    All General Admission tickets for May 2 will be refunded in full
•    Ticketholders will receive their refunds at their initial point of purchase (i.e. orders on Ticketmaster.com will be refunded by Ticketmaster; orders purchased via a third party must seek refund from the third party; and Superdome/Smoothie King purchases will be refunded at Smoothie King Center)

General Admission Tickets purchased through Ticketmaster

You do not need to do anything. Ticketmaster will automatically process your refund and you will see the funds in your account in 7-10 days. 

General Admission Tickets purchased at Superdome or Smoothie King Center

Tickets purchased at the Superdome or Smoothie King Center can be returned for a full refund of the purchase price, including fees.

Please Note:  Refunds at Smoothie King Center will begin on Wednesday, April 10

Refund Box Office Location:       Smoothie King Center
Refund Box Office Hours:      Monday – Friday / 9 am – 4:30 pm 
                Saturday, April 13 ONLY:  10 am – 5 pm

•    Only tickets purchased from Smoothie King/Dome will be refunded at this location
•    Purchaser must bring ALL tickets to be refunded with them
•    Tickets will be refunded for the full purchase amount, including fees
•    If tickets were purchased with CASH, the refund will be given in CASH
•    If tickets were purchased with a credit card, the refund will be issued back to the credit card used to purchase the tickets.  The original credit card used MUST be presented along with the tickets to receive this refund.  NO Cash refunds will be given to purchases made with a credit card.
•    Only May 2 day-specific tickets are refundable

 

2nd Weekend VIP Packages through Ticketmaster

2nd Weekend VIP Packages are still valid for all 4 days.  Due to the Rolling Stones cancellation, these VIP ticketholders will be rebated a portion of their ticket price.  You will receive an email from Ticketmaster with your rebate details. You do not need to do anything.  Your rebate will automatically process, and you will see the funds in your account in 7-10 days.

Please note:

  • Absolutely no refunds or exchanges on tickets
  • All tickets to Jazz Fest will be electronically scanned
  • Tickets obtained from unauthorized sources could be lost, stolen, or counterfeit, and, if so, are void
  • Photo ID required for all Will Call pickups
  • All patrons subject to search