VIP Ticket Layaway


New Orleans Jazz & Heritage Festival

Jazz Fest VIP Layaway

Again in 2015, layaway will be offered for our VIP customers for all three of our VIP ticket packages – Big Chief, Grand Marshal and Krewe of Jazz Fest.

Layaway is not available for general admission Festival tickets, and a separate order must be placed for these tickets via Ticketmaster.

Layaway is only available by calling the Jazz Fest Ticket Office at (504) 410-4131 and is NOT available via Ticketmaster.

How It Works

Upon ordering your credit card will be charged 50% of the total ticket order.  The remaining 50% balance will automatically be posted to your credit card on April 1, 2015.

There are no additional service charges or fees for using layaway, other than the standard shipping charges that are assessed on all VIP tickets.

Default Of Payment

NO REFUNDS. Default on payments will result in loss of deposit and cancellation of your order. However, if a payment is declined you will be granted a 10-day window to reply to our inquiry with updated payment info.


Last date to order via layaway is March 1, 2015.
We will be processing all VIP orders, layaway and non-layaway, at the end of March.
Layaway orders will not be shipped until the final payment has been confirmed.


All VIP orders will be shipped via FedEx only, and only once the final payment has been received.  As FedEx cannot ship to P.O. Boxes, please provide a physical address when you order. Please provide the address at which you will be able to receive the order in late March.
International orders will be held for will-call only, at the VIP Will Call booth at the Sauvage entrance.

To contact us with questions or to update your payment information (i.e. new expiration date or credit card),
please email us at, or call (504) 410-4131.